Photo of MaureenI've been fascinated by user-centered design since I taught myself hand-coded HTML, CSS, and JavaScript 16 years ago. By designing software, developing websites and creating eLearning courses, I learned the importance of not only good visual design and coding, but also quality user experiences that help users do what they need to do — and do it well.

My professional expertise includes three years in UX and 13 years in web development and design. I also have a master's degree in human factors from Bentley University. My UX toolkit includes workflow and task analysis, contextual inquiry, interviews to discover user needs, mockups and prototyping, heuristic evaluation, and user testing. I create workflows, interactive prototypes, user interfaces, and usability studies, and I have expert knowledge of hand-coded HTML and CSS.

In terms of who I am as a person: I am a hard worker who enjoys using humor to interact with colleagues and diffuse challenging situations. I appreciate opportunities to make a difference. I'm also very friendly and my enthusiasm shows in my willingness to help others. If a colleague needs assistance solving a UX problem, I'm always there with a helping hand. I love presenting information in groups and at conferences, and I work diligently to keep my UX skills current.

Contact me today!